Frequently Asked Questions About AccuWeather.com Wireless Products and Services
  1. Who is AccuWeather.com?
  2. What type of wireless services does AccuWeather.com provide?
  3. How can I get AccuWeather.com Wireless services on my phone?
  4. Why aren't there any AccuWeather.com Wireless services available for my carrier?
  5. Why aren't there any AccuWeather.com Wireless services available for my handset?
  6. How can I request AccuWeather.com Wireless services for my carrier/handset?
  7. I'm a carrier/aggregator/handset manufacturer interested in AccuWeather.com Wireless Services, can I get more info?
  8. I subscribe to an AccuWeather.com Wireless product and need support, how can I contact you?
  9. How do I determine the model of my mobile phone?
  10. Do you provide any applications for BlackBerry devices?


  1. Who is AccuWeather.com?
    AccuWeather.com, presents accurate, localized, branded forecasts and severe weather bulletins to over 110 million Americans each day via the Internet, mobile devices and IPTV, through the airwaves, and in print. The 113 meteorologists at AccuWeather deliver a portfolio of customized products and services to media, business, government, and institutions, and inform millions of visitors worldwide through the free AccuWeather.com website. AccuWeather also provides content onto more than 20,000 third-party Internet sites, including CNN Interactive, ABC's owned and operated stations, The Washington Post and The New York Times.

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  2. What type of wireless services does AccuWeather.com provide?
    AccuWeather.com provides weather information through our own downloadable applications, text-messaging services, mobile websites (WAP) and video. We also supply weather data to a number of third-parties who may distribute their own applications, text-messaging products or mobile websites which contain AccuWeather.com weather information.

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  3. How can I get AccuWeather.com Wireless services on my phone?
    For products such as downloadable applications, mobile websites and video, you can generally browse your cellular providers download shops, internet portal, or video services to access AccuWeather.com Wireless services. Our text-messaging services require sign-up via the Web on a desktop PC.

    For more detailed information on purchase or subscription instructions, please continue to explore the AccuWeather.com Wireless website and select a specific product or service and then your carrier and handset model.

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  4. Why aren't there any AccuWeather.com Wireless services available for my carrier?
    We are continuing to work with various Carriers to distribute AccuWeather.com Wireless products and services. If your carrier does not offer AccuWeather.com, we invite you to contact your carrier and encourage them to offer AccuWeather.com Wireless products and services to their subscribers.

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  5. Why aren't there any AccuWeather.com Wireless services available for my handset?
    We work with Carriers and handset manufacturers to support as wide a range of handsets as possible. If our products and services are not available on your more-recent, color handset, please contact us with the name of your carrier and the manufacturer and the model of your device.

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  6. How can I request AccuWeather.com Wireless services for my carrier/handset?
    If AccuWeather.com is not available on your carrier and/or handset, please contact your carrier and encourage them to offer AccuWeather.com Wireless products and services to their subscribers.

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  7. I'm a carrier/aggregator/handset manufacturer interested in AccuWeather.com Wireless Services, can I get more info?
    To get more information on what AccuWeather.com can provide to cellular carriers, aggregators or handset manufacturers, please visit our wireless business services section.

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  8. I subscribe to an AccuWeather.com Wireless product and need support, how can I contact you?
    To contact us about an AccuWeather.com Wirelessp product or service that you are currently using, please visit our technical support page and select your product to receive the appropriate support form. Please note that this is best and most efficient way to request support for your AccuWeather.com product.

    Please be sure to include as much detail as possible about the issue you are having. Be sure to include your name, cell phone number, email address and phone number where you can be reached, your carrier and the manufacturer and model of your handset.

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  9. How do I determine the model of my mobile phone?
    To identify the manufactuer and model of your phone,
    1. Look at your phone screen immediately after you turn it on. Often it will say the manufactuer's name.
    2. Look on the back of your phone and/or remove the battery and look above the serial number. Often the manufacturer and model will be listed underneath the battery.


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  10. Do you provide any applications for BlackBerry devices?
    We currently do not provide any weather applications for BlackBerry devices. If you have a Web browser on your device, you should be able to view the AccuWeather.com Mobile Website or AccuWeather.com for PDA.

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To get specific information about a service...

Select a product from the list below, then select your carrier and phone model.

AccuWeather.com Premium
AccuWeather.com Premium v3.0
 AccuWeather.com Mobile Website
AccuWeather.com Global Mobile Website
 AccuWeather.com Video
AccuWeather.com for PDA
AccuWeather.com Professional™ for PDA
AccuWeather.com AvantGo® Channel
 ACS Alaska
ALLTELSM
Amp'd Mobile
Boost Mobile®
Cellular One® - Western Wireless®
Cellular South®
Cingular
Cricket®
 metroPCS®
Midwest Wireless
NEXTEL™
NTELOS™
Sprint®
T-Mobile®
UNICEL® - RCC WirelessSM
Verizon Wireless